Description
Dune is a handmade ceramic mug that blends organic form with everyday comfort. Its soft creamywhite glaze and gently sculpted shape bring a quiet, modern elegance to any drink.
With a 200 ml capacity,

Dune is ideal for your daily coffee, espresso-based drinks, or a
calming cup of tea. Each piece is individually shaped, giving every mug subtle differences that make it truly one of a kind. Durable yet refined, it s made for daily use and is dishwasher and microwave safe.

Specifications

Capacity: 200 ml
Weight per cup: 200 g
Material: Handmade ceramics with natural, organic shape
Color: White
Set size: Available in sets of 4

Important Notes

• Slight color differences may appear due to lighting and screen settings.
•  Because the ceramic is handcrafted, a delicate translucency or small variations in tone and
  glaze may occur these are part of its artisanal character.
•  Minor irregularities in shape or tiny glaze flows can happen with organic forms and do not
  affect quality or usability.

At Zence Design, your satisfaction is important to us. If you are not fully satisfied with your purchase, we’re here to help.

Returns

You may request a return within 14 days of receiving your order, in line with UAE consumer protection rules.

To be eligible, items must be unused, in the same condition you received them, and in their original packaging.

Proof of purchase (order number or receipt) is required.

Sale or clearance items cannot be returned (unless defective or damaged).

Refunds

Once we receive and inspect your returned item, we will notify you by email.

If approved, your refund will be processed to your original payment method.

Please allow a few working days for the amount to appear, depending on your bank or card provider.

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective, damaged, or incorrectly supplied.

To request an exchange, please contact us before returning your item at: info@zencedesign.com

Shipping returns

Please contact us first at for instructions before sending any item back at:
info@zencedesign.com

Customers are responsible for return shipping costs, unless the item is defective or wrongly supplied.

We recommend using a trackable courier service.

Need help?

For any questions about returns or refunds, please reach us at:
info@zencedesign.com